Returns Policy

Returns will be accepted within 14 days of delivery. To initiate your return please contact us by emailing help@mavichy.com to receive your returns number. Any un-authorised returns may result in refunds being delayed.


If your item is received damaged we require you to first send us a picture showing the damage and upon inspection we will tell you whether it fits our criteria for replacement. 

Buyer pays shipping.


All items must be in an unused re-saleable condition and in their original packaging. We reserve the right to reject any return that does not fit this criteria.


If your item is in working condition but you have ordered in error or no longer require the item then we reserve the right to charge a 30% restocking fee.


Please include the returns number we provide so that the refund can be properly processed. If you don't include the returns number then we can't guarantee your refund can be processed.


Buyer is responsible for paying return shipping costs. We recommend using a trackable shipping service to ensure your return is delivered.